Frequently asked questions

• Does an online consultation have the same price as a face-to-face one?

  Yes. Its value its based on the amount of time required to create a personalised plan. An online consultation does not have, therefore, less value or less effort involved. It is exactly the same process, only it is not necessary to meet at the center, it is done through a computer.

• Can all services be fulfilled to through online consultations?

  Sadly, no. There are some cases that can only be tackled through face-to-face, but it’s not that common. If you have any doubt, please ask us.

• Can I book an appointment with the person in the team I choose?

  Sadly, no. Our availability is subject to scheduling and our projects. No matter the case, all dietitians-nutritionists at the center will help you out with the same philosophy.

• Do I have to pay the first session? What if I don’t like the experience?

  Yes, since the time the professional will give out will range from 45-60 minutes at your first session. If you do not wish to come back, you will have to pay the prices for an single consultation. Our philosophy and work values are posted online, so you can read up before visiting us, to know if you identify with them.

• Sale and Cancellation Policy

  All our fees are posted on this same websites, and so are the cancellation conditions. For additional information, please go to the Sale and Cancellation Policy section.